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Customer Service

Shipping & Delivery
Orders received before 12:00pm Eastern Standard typically ship same day.
This privacy policy sets out how Carter-Health Disposables uses and protects any information that you give Carter-Health Disposables when you use this website. Carter-Health Disposables is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Carter-Health Disposables may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Returns & Replacements
For any product found to be defective or ineffective as described by the product literature, a member may return the unused portion to Carter-Health for a full refund or credit. Please note that shipping & handling fees are not refundable. Please note that all other returns will incur in a 35% restocking fee. Customers can only returned unopened products and they need to be returned in the original packaging. Again, please note that shipping and handling fees will not be refunded and customer will be responsible to pay shipping and handling to return the product.

How to Return and Item:
1. Please contact us at the number listed below to request a Return Goods Authorization number (RGA). Customer may also send the request via email to:
2. All returned products should be shipped to the address below along with the company provided RGA number.
Carter-Health Disposables
4370 L B McLeod Road
Orlando, FL 32811
(407) 296-6689 office
(407) 296-6693 fax
Orders can be place on the Carter-Health website,, by phone: 407.296.6689 or via email: